Digital transformation is changing the face of business. The use of technology to radically reshape customer experiences and improve workplace performance is accelerating change in business processes, innovation and competencies to leverage digital behavior in strategic ways.
Pivot’s Collaboration Discipline focuses on a full suite of on-premise, cloud-enabled and hybrid solutions to deliver rich digital experiences that improve the customer experience, grow revenues, improve differentiation, increase speed-to-market and reduce costs.
Any device. Any place. Any time.
- Call Processing, Endpoint Registration, Endpoints, Voicemail, Email, IM, Presence, Fax, IP Connectivity
- Call Control, Agent Desktop, CTI, CRM Integration, Multichannel Experience, Call Recording, Workforce Management, Campaign Management, Speech Recognition
- Audio Conferencing, Video Conferencing, Web/Desktop Conferencing, Cloud File Storage, Social Collaboration, Document Collaboration